Data Protection Policy

Direct Response Australia Data Protection Policy outlines our commitment to collect, use and maintain information of employees, clients, clients’ customers (or potential customers), suppliers and other interested parties with the utmost care, transparency, respect and confidentiality.

Employees of our company, contractors, consultants, partners and any other external entity must comply this policy.

Any personal information, whether it be offline or online data, that we obtain and process is covered under this policy.

The information we obtain is subject to the following:

Accurate and kept up-to-date

Collected fairly and for lawful purposes only

Processed by the company within its legal and moral boundaries

Protected against any unauthorised or illegal access by internal or external parties

The information will not be:

Communicated informally

Transferred to organisations, states or countries that do not have adequate data protection policies

Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)

Upon request, the following can be provided to the person to whom the data belongs:

Which of their data is collected

How we’ll process their data

Who has access to their information

Allowance for modification, removal, reduction or correction of data contained in our databases

We also have provisions in cases of lost, corrupted or compromised data.

Procedures

The data protection procedures we employ include:

Restrict and monitor access to sensitive data

Develop transparent data collection procedures

Train employees in online privacy and security measures

Build secure networks to protect online data from cyber attacks

Establish clear procedures for reporting privacy breaches or data misuse

Include contract clauses or communicate statements on how we handle data

Establish data protection practices (data scrubbing, document shredding, secure locks, data encryption, frequent backups, access authorisation etc.)

Disciplinary Consequences

All principles described in this policy must be strictly followed. A breach of data protection guidelines will invoke disciplinary and possibly legal action.